Privacy policy
At Off Beads, we are committed to protecting your privacy and ensuring a safe and secure shopping experience.
This Privacy Policy applies to any website, application, or service owned and operated by Off Beads.
Information We Collect
We may collect personal details such as your name, contact number, email address, shipping address, and payment information when you place an order or interact with our platform.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order updates via email, WhatsApp, or SMS
- Share brand updates, offers, and promotions (you can opt out anytime)
- Improve our products, services, and customer experience
- Detect and prevent fraudulent transactions
Sharing Your Information
We do not sell or rent your personal data to any third party.
However, we may share your information with trusted partners, including:
- Payment gateways and logistics partners to fulfill your orders
- Service providers such as marketing agencies and website hosting platforms
- Legal authorities or fraud prevention agencies when required by law
- Third-party platforms you choose to connect with (such as social media)
Payment Security
We do not store your debit/credit card details. All payments are processed through secure, third-party payment gateways.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and improve our services.
Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us at: offbeadss@gmail.com
Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings, but this may affect certain functionalities of the website.